Saturday, April 13, 2024

How to contact Royal Caribbean for help with a cruise cancellation or refund

royal caribbean cruise cancellations

If you’re wondering whether you can change your cruise after booking, Royal Caribbean’s Flexible Cancellation Policy has got you covered. This comprehensive guide ensures stress-free cruise changes by allowing guests to modify their sailings up to 48 hours before departure. With this policy, you have the flexibility to reschedule your cruise or even switch to a different ship or itinerary. Plus, Royal Caribbean provides peace of mind with their Cruise with Confidence program, offering enhanced cancellation options and future cruise credits. To learn more about this policy and its benefits, visit the official Royal Caribbean website.

Should I take the future cruise credit or get a refund?

royal caribbean cruise cancellations

With this change, booking a suite well in advance comes with additional risk if you choose to cancel later, especially considering the deposit amount of suites tends to be higher than non-suite rooms. If a guest elects to change their original ship and/or sail date, then a change fee of $100 per person will apply. Alternatively, for sailings through April 30, 2022, you can “lift and shift” your cruise itinerary to be rebooked the following year (this maintains the original pricing and any promotions used). To request a refund for your canceled cruise instead of the 125% Future Cruise Credit, fill out this form. It’s an unprecedented time in our society right now, with the spread of COVID-19 affecting all aspects of daily life.

Travel Update - Vision of the Seas

Royal Caribbean Cancels Cruise Due to Technical Difficulties - Cruise Hive

Royal Caribbean Cancels Cruise Due to Technical Difficulties.

Posted: Sat, 23 Mar 2024 07:00:00 GMT [source]

Taxes, fees, port charges, and pre-paid packages are refundable on all cancellations other than mid-cruise early departures and no-shows. Outside of final payment, when a non-refundable deposit cancellation occurs, the full deposit amount will be held in penalty. Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above. In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded.

My Personas

With enhanced health and safety protocols in place, passengers can cruise with confidence, knowing that their well-being is a top priority. To learn more about Royal Caribbean’s Flexible Cancellation Policy and stay informed on the latest updates, visit their official website. It’s crucial to note that the resolution and options provided by Royal Caribbean in these situations may vary depending on the nature of the circumstances, the timing of the cancellation, and other factors.

Disney has canceled sailings on its Disney Magic ship through Oct. 9 during its European season, the company announced April 15. Royal Caribbean made suites non-refundable only a few years ago because of the high demand for them, especially when new sailings were announced. Prior to the non-refundable fares, suites would be booked up early by cruise fans and later decide if they would sail or not. To deter the practice of dumping suites closer to sailing, Royal Caribbean changed suite fares to non-refundable. This is a personal choice, but taking the future cruise credit is usually more valuable. Most cruise lines will let you use the credit on any sailing through 2022, so there will be plenty of opportunities to use it.

Cruise Fan Builds Massive LEGO Carnival Ship Model

royal caribbean cruise cancellations

It's important to note that Vision of the Seas was not sailing with passengers and had yet to restart operations. The Covid-19 pandemic has forced Royal Caribbean to cancel scheduled cruises on 4 ships for varying lengths of time, with one as far out as April. The good news is refunds are flowing and being processed, but some of the older cancellations strangely take the longest to get through. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to be a useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Matt started Royal Caribbean Blog in 2010 as a place to share his passion for all things Royal Caribbean with readers. He oversees all the writers at Royal Caribbean Blog, and writes a great deal of content on a daily basis.

Regent Seven Seas Cruises

To make changes to your cruise plans, simply visit the Royal Caribbean website and navigate to the “Manage Reservation” page. From there, you can select the option to cancel your booking without incurring any fees. It’s important to note that this policy applies to cruise bookings made on or before January 31, 2022, for sailings through April 30, 2022. For more information and to stay updated on any changes to this policy, visit Royal Caribbean’s Flexible Cancellation Policy page on their official website.

Each ship now returning will cruise with the health measures that have safeguarded the well-being of guests, crew and destination communities to date across other ships in Alaska, Asia, The Bahamas, the Caribbean and Europe. Hotels have traditionally offered flexible cancellation terms, provided you did not opt for a non-refundable deposit. Once you determine you want to cancel your cruise, you need to contact whomever you booked your cruise with to make the change. The shutdown ended up going over a year after governments refused to let cruise ships sail. Royal Caribbean posted an update that it has cancelled the sailings, "as a result of the ongoing COVID-related circumstances around the world, and in an abundance of caution."

Royal Caribbean cancels upcoming cruises as Covid disrupts the industry.

To qualify, medical documentation must be submitted, and the cancellation must be made at least 24 hours before the scheduled departure. This policy ensures that guests can prioritize their health without worrying about financial losses. For more information on Royal Caribbean’s Flexible Cancellation Policy, please visit their official website. Royal Caribbean’s Flexible Cancellation Policy allows passengers to make changes to their cruise plans without incurring hefty penalties or fees. This policy offers flexibility and convenience, ensuring that you can modify or cancel your cruise if needed, while minimizing any financial burden. Whether it’s a last-minute change of plans or an unforeseen circumstance, Royal Caribbean’s policy allows you to adjust your cruise without the worry of losing your hard-earned money.

Royal Caribbean Cancels at Least Another Month of Labadee Visits - Cruise Hive

Royal Caribbean Cancels at Least Another Month of Labadee Visits.

Posted: Wed, 20 Mar 2024 07:00:00 GMT [source]

In short, guests get a lower price and the cruise line gets more protection against a last-minute cancellation. Just like non-refundable fares found with airfare, rental cars, and hotels, these rates come at a reduced rate as an incentive to lock in plans. There are currently no blanket cancellation policies for Regent Seven Seas Cruises. "It’s been incredible to see families come together again on board our ships sailing in the U.S., the Caribbean, Europe and Asia. And to know we’ll soon welcome more in a safe manner when our entire fleet is back by spring 2022 is wonderful." Regardless of which refund you are requesting, the key is to be persistent and polite about getting answers to options available to you.

The airlines have modified their cancellation terms to be more flexible, although each airline has different rules regarding travel credits, refunds, or both. One loophole to getting a refund is if the airline cancels or changes your flight time, you may be able to jump in on a refund request. Once you pass the final payment date, cancellations that occur may incur a cancellation charge that depends on how close to sailing you decide not to cruise. Earlier this week, NCL announced it had cancelled sailings on eight of its ships due to "ongoing travel restrictions". The cruise lines says they can expect to receive refunds within 14 days after we process the cancellation. Months of cancelled cruises have not been an easy transition for any cruise line, including Royal Caribbean, but there are some easy steps for getting answers if you are trying to sort out options, or get an update on your refund status.

By familiarizing yourself with the key points of this policy, you can navigate any unexpected changes with confidence, knowing that Royal Caribbean has your back. So, embark on your cruise journey with peace of mind, knowing that flexibility and convenience await you. The cancellations come a couple of weeks after those lines announced they wouldn't sail in Alaska or Canada due to that country's decision to ban cruise ships in its waters until 2022. Norwegian Cruise Line Holdings Ltd., Norwegian's parent company, canceled sailings until July on all three of its cruise lines, the company announced in a March release. Guests who booked a non-refundable fare prior June 1, 2022 can elect to request a Future Cruise Credit in the amount of the deposit paid per guest, less the $100 fee.

If your cruise has been canceled, you should receive information directly from Seabourn on how to proceed or you can email To request a refund or the 125% Future Cruise Credit or to cancel your cruise, click here. There’s a lot of information out there, and we wanted to make understanding these updates easier for you. This post includes all of the cruise cancellation policies in a single place, so you can easily find the information that’s important to you. We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. See our Advertising Policy for more about our partners, how we make money, and our rating methodology.

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